FAQ

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We already outsource our IT department to a third-party supplier, though the service they offer is limited and no longer meets our requirements. Moving to another IT provider is daunting for us, what reassurance can you offer?

This is totally understandable, and you can be 100% confident with our team, they are essentially a collective safe pair of hands. We aren’t just saying that, we will work closely with you to plan what your business needs are and will carefully detail the handover process so that it all goes smoothly, and if on the off chance there are any issues, they will be quickly resolved to limit the amount of downtime for your business.

I’m a small business with limited hardware and software requirements, is there a minimum number of devices we must have before we can work with Crest IT?

No, we work with businesses of all sizes. Many started off as owner-managed with no employees or small teams, and as their business has grown so have their IT needs, and we are proud to have been able to support them on their growth journey.

We offer our employees the option of working in the office or from home, can you provide support this type of set up?

Yes absolutely, many businesses are also following this structure now and we absolutely can support packages to suit that

What hours is the Crest IT Support Desk open?

The Crest IT Support desk is open standard office hours Monday to Friday.